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Terms of Use



    PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY .
    General

    www.asiatick.com ("Website") is an Internet based portal owned and operated by AsiaTick Auto Pvt. Ltd., a company incorporated under the laws of India, with its office at New Delhi, India. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by AsiaTick Auto at its sole discretion and posted on the Website.

    User Account, Password, and Security

    The Website requires you to register as a User by creating an Account in order to purchase products through the Website. You will receive a password and account designation upon completing the Website's registration process. You will be responsible for maintaining the confidentiality of the password and the account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify AsiaTick Auto of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. AsiaTick Auto cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

    User Obligations

    You agree and undertake to use the Website only to post and upload material that is proper. By way of example, and not as a limitation, you agree and undertake that when using the Website, you will not:

    1. Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
    2. Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information through any bookmark, tag or keyword;
    3. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
    4. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
    5. Conduct or forward surveys, contests, pyramid schemes or chain letters;
    6. Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
    7. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    8. Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
    9. Violate any applicable laws or regulations for the time being in force in or outside India;
    10. Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein; and
    11. Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

    Notwithstanding anything to contrary, AsiaTick Auto's entire liability to you shall be the refund of the money charged from you for any specific product, under which the unlikely liability arises. Under no circumstance shall AsiaTick Auto be liable for any consequential, indirect or remote loss that you or your friends and family may suffer.

    User Status

    AsiaTick Auto allows final consumers as well as resellers (wholesalers or retailers) to use the platform. Reseller, in no way is a dealer of AsiaTick Auto, unless specifically given such a status by AsiaTick Auto in some other agreement to which different set of terms and conditions will be applicable as specified in the agreement with the reseller.

    Reseller must be legally allowed to do business and AsiaTick Auto is not responsible in any way for the business owned and/or managed by the reseller.

    Any and all trademarks and any copyrights belonging to AsiaTick Auto will remain AsiaTick Auto’s sole intellectual property at all times. Reseller cannot use the brand name or any other intellectual property owned by AsiaTick Auto to sell its products online or offline.

    In case of cheating, fraud or misrepresentation by the reseller with its customers or others, AsiaTick Auto cannot be held responsible for the same. The reseller status is the same as customer status of any business entity.

    Usage Conduct

    User shall solely be responsible for maintaining the necessary computer equipment’s and Internet connections that may be required to access, use and transact on the Website.

    User is also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.

    Intellectual Property Rights

    Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, AsiaTick Auto owns all Intellectual Property Rights to and into the trademarks "AsiaTick", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions, goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to AsiaTick Auto without obtaining authorization from AsiaTick Auto.

    Brand names of the products offered on the website are intellectual property of the respective brands/manufacturers/suppliers/dealers. If at any point, the brand owners feel the product cannot be sold on the platform, can withdraw products directly from the panel offered by AsiaTick to the brand owners/dealers or can contact AsiaTick and the products will be immediately withdrawn from sale on the website. Products offered on the website may not be owned by AsiaTick. Some Manufacturers/dealers/suppliers/wholesalers have been given a panel to upload the products they would like to offer on the platform and are therefore responsible for the products that they offer which includes but is not limited to the permission of the manufacturer to sell the products on the platform in case the supplier is not the manufacturer.

    Notwithstanding the foregoing, it is expressly clarified that you will solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which may be accessible through your post, or any other content that you upload, transmit or store when using the Website.

    Links to Third Party Sites

    AsiaTick Auto will contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of AsiaTick Auto, and AsiaTick Auto is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. AsiaTick Auto is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. AsiaTick Auto provides links of online advertisements to you only as a convenience and the inclusion of any link does not imply endorsement by or affiliation with AsiaTick Auto of the Linked Sites nor does it represent the advice, views, opinions or beliefs of AsiaTick Auto. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information. In the event that by accessing the Website or following links to third-party websites you are exposed to content that you consider offensive or inappropriate, your only recourse will be to stop using the Website.

    Disclaimer of Warranties & Liability

    AsiaTick Auto has endeavored to ensure that all the information on the Website is correct, but AsiaTick Auto neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall AsiaTick Auto be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages. Neither shall Auto Furnish be responsible for the delay or inability to use the Website or related Functionalities, the provision of or failure to provide Functionalities, or for any information, software, products, Functionalities and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, AsiaTick Auto shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond AsiaTick Auto's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

    Indemnification

    You agree to indemnify, defend and hold harmless AsiaTick Auto from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by AsiaTick Auto that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

    Termination

    AsiaTick Auto may suspend or terminate your use of the Website or any Service at its sole and absolute discretion.

    Notwithstanding the foregoing sub-section above, these Terms will survive indefinitely unless and until AsiaTick Auto chooses to terminate them.

    If you or AsiaTick Auto terminates your use of the Website, AsiaTick Auto may delete any content or other materials relating to your use of the Website and AsiaTick Auto will have no liability to you or any third party for doing so.

    Revisions to these Terms and Conditions

    These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this website.

    Typographical Errors and Price Changes

    In the event that an AsiaTick Auto product is mistakenly listed at an incorrect price, AsiaTick Auto reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. If the manufacturer changes the product price AsiaTick Auto reserves the right to make similar equivalent changes. AsiaTick Auto reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and the payment been made by you. If the payment has been made by you and AsiaTick Auto acknowledges receipt of payment for the order, and your order is cancelled, AsiaTick Auto shall refund the amount to the account from which the payment had been made within 2-3 business days from the date of cancellation of the order, which shall be conveyed to you through email and/or phone call.

    Products on sale/deal/special promotion run by AsiaTick from time to time may take more time to get delivered than usual (average), as quantity sold during such promotions is usually high and it may take time for our team or delivery partners to process such large orders/high demand.

    Pricing Policy

    Since the platform allows both, the end users as well as resellers to purchase from AsiaTick Auto through the platform, there will be price difference. The platform displays wholesale prices only to the resellers, upon approval at the time of registering on the platform. The reseller must provide sufficient information to support that the user is a reseller. It is upon sole discretion of AsiaTick Auto whether or not to allow the user to register as reseller on the platform. Also, if any user registered as a reseller is later found to have misrepresented himself/herself/itself as a reseller, AsiaTick Auto reserves the right to terminate all activities from the user account and the user may also be blocked. Any pending orders will either be cancelled or processed as orders from end users. The price difference in that case, will have to be paid by the user, for AsiaTick Auto to process the order.

    Return Policy

    AsiaTick Auto operates at ex-factory prices. Therefore, shipping and overheads are extra as applicable. Also, please note that we DO NOT accept returns. Product(s) once sold cannot be returned in full or in part. However, in case the product received is defective or wrong product, user must retain the original package of the product and contact AsiaTick Auto within 24 hours from the time of receipt of the product with the image of the product received and other details. AsiaTick Auto will look into the issue and will try to resolve it in the best possible way which may include refund of the amount or replacement of the product with the defect-free product upon receiving the product(s) originally shipped by AsiaTick Auto. Please note that it is upon the sole discretion of AsiaTick Auto whether to accept the return or not.

    The order once placed cannot be cancelled after the shipment has been dispatched. In case the user cancels the order before the shipment is dispatched, the refund will be processed in 1-2 business days.

    Shipping and Cancellation Policy

    Shipping charges will be charged extra and will be mentioned while placing the order. Products(s) once dispatched from AsiaTick Auto’s warehouse, all liability lies with the user. Any risk during transit and thereafter shall be assumed by the user. AsiaTick Auto has partnered with various logistics companies/firms to ship products. It usually takes 1-5 business days for the product(s) to reach the destination. For user’s convenience, the platform has “track shipment” feature. The shipment tracking information will be displayed as provided by the logistics partner. AsiaTick Auto shall not be responsible for the correctness of the information. Any issue regarding shipping may be brought to notice at support@asiatick.com .

    In case, the product(s) ordered by the user is out of stock or the order cannot be fulfilled because of any reason, AsiaTick Auto will refund the amount received within 1-2 business days, into the account from which the payment had been received.

    The order cannot be cancelled after the order has been dispatched. The address also cannot be changed once the shipment has been dispatched.

    In case the user cancels the order before the shipment is dispatched, the refund will be processed in 1-2 business days.

    Privacy Policy

    Your privacy is important to us. Please read our full privacy policy.

    Governing Law

    These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.

    Any party seeking to report any violations of AsiaTick Auto’s Terms and Conditions or if you have any concerns or questions about these Terms and Conditions, please contact us via e-mail at: support@asiatick.com

    Terms and Conditions- Pre-Booking

    Pre-booking is a facility offered by AsiaTick for the benefit of the users, subject to following terms and conditions-

    1. User can pre-book product(s) offered under the tag “Pre-book” before they are available for sale on the website by paying an advance sum of money as booking amount which is quoted against each product under the tag.
    2. Since the product(s) may be available in limited quantity only, the product(s) will be appropriated on ‘first come first served basis’.
    3. User is responsible to check estimated time of availability. AsiaTick will not be responsible for any loss (including but not limited to loss of business and/or sale leads).
    4. By paying advance amount in the name of ‘pre-booking’, the user cannot hold AsiaTick liable to provide product(s). The product(s) may or may not be available in the stipulated time (till estimated date of availability). Product(s) under the ‘pre-booking’ scheme may not be available by estimated date of availability, as mentioned on the website.
    5. If the product(s) is not available by the estimated date of availability, AsiaTick will refund the advance/booking amount with interest (12% p.a. from the date of receipt of advance/booking amount to the estimated date of delivery, calculated on daily basis) within 2-3 business days from the estimated date of availability as mentioned on the website against each product under the ‘pre-booking’ tag.
    6. The user may cancel ‘Pre-booking’ order before the date of availability of the product. However, it must be noted that only 50% of the booking amount will be refunded to the user in case user cancels the ‘pre-booking’ order.
    7. The user may cancel ‘Pre-booking’ order after the date of availability of the product. However, it must be noted that only 50% of the booking amount will be refunded to the user in case user cancels the ‘pre-booking’ order.
    8. Once the full amount is paid to AsiaTick to confirm ‘pre-booked’ order, the order cannot be cancelled by the user.
    9. Balance amount needs to be paid within 21 days from the date of availability of the product, which may be any day before the estimated date of availability. The user must keep the balance amount ready for payment to confirm the order as and when the products are available.
    10. If the user fails to pay the balance amount within 21 days from the date of availability of the product, the order will be treated as cancelled and only 50% of the booking amount will be refunded to the user within 2-3 business days from the expiry of the stipulated period (21 days from the date of availability).
    11. The user can pre-book more than one product. However, not all ‘pre-booked’ products may be available by the estimated date of availability. For the products that are available for confirmation by the user, the user may confirm order by paying balance amount. For the products that may not be available by the estimated date of availability, the booking amount will be refunded with interest (12% p.a. from the date of receipt of advance/booking amount to the estimated date of delivery, calculated on daily basis) within 2-3 business days from the estimated date of availability.
    12. AsiaTick will communicate the user about the availability of the product for confirmation through SMS and/or email. However, the user cannot hold AsiaTick responsible if either of the two or both do not reach the user. The user must keep a check on the Pre-booking panel on the website for updates related to the availability of the product(s).

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